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Most asked questions
Getting Started
Is KolayDönüştür completely free?
All 500+ tools are free without registration. Free plan: 5 conversions/day, 100 MB max file. Pro is only for unlimited use, AI Pro models and priority processing.
Do I need to register?
No. All basic tools work without an account. Registration is optional, only for saving history or Pro upgrade.
Which file formats are supported?
Image: JPG, PNG, WEBP, GIF, SVG, HEIC, BMP. Video: MP4, AVI, MOV, WEBM, MKV, WMV. Audio: MP3, WAV, OGG, FLAC, AAC, M4A. PDF: all standard PDFs. Document: DOCX, XLSX, PPTX, RTF, HTML, Markdown.
Can I use it on mobile?
Yes. Works smoothly on all modern browsers and mobile devices. HEIC→JPG conversion is especially optimized for iPhone users.
Can I convert multiple files at once?
Yes. /arac/toplu-islem batch tool processes 50+ images at once. Free: 5 files, Pro: unlimited.
What if I encounter a problem?
Use /destek or email [email protected]. Pro users get priority support.
Billing & Pro
How do I upgrade to Pro?
After registering, go to /fiyatlandirma, select Pro and complete secure PayTR payment. Account is upgraded instantly.
Is payment secure?
All payments via PayTR with 256-bit SSL. Card details never stored on our servers.
Can I get an invoice?
Yes. During checkout, choose individual or corporate billing. Corporate requires tax ID.
Can I cancel anytime?
Yes. /profil > Subscription tab anytime. After canceling, Pro stays until end of period.
How much do I save with yearly?
Yearly = 2 months free — ₺1,488 instead of ₺1,788 (~17% savings).
How does the 14-day free trial work?
Every new user gets 14 days free Pro trial. Full Pro access, no card needed.
Security & Privacy
Are my files safe?
Most image, PDF and audio tools run entirely in your browser — files never leave your device. Only heavy operations like video conversion use our servers, deleted in 24h (Pro: 7 days).
What does 24-hour file storage mean?
Files uploaded to server kept 24h (Pro: 7 days), then permanently deleted. Only you can access during this period.
Do you share my data?
No third-party sharing. Files never accessed for advertising. KVKK & GDPR compliant.
What are my GDPR rights?
Access, correction, deletion and objection rights. Contact [email protected].
Where are your servers?
All servers in Turkey (Hetzner Helsinki + Istanbul DC). Data stays within Turkey.
AI Tools
Which AI models do you use?
We use our own AI infrastructure to answer quickly and accurately. Text and image generation are processed on our servers; we do not disclose the external model names we rely on.
What is AI Smart Tool Suggester?
Drop a file on homepage, AI analyzes type/size and recommends best tool. e.g. 5MB+ PDF → "Compress PDF" recommended.
How does PDF Chat work?
Upload PDF, AI processes and indexes content. Then ask any question — AI finds relevant pages and answers.
Are AI features paid?
Most AI features run free (free LLMs). Only high-volume/high-quality requests are Pro.
API & Integration
Is there API access?
Yes. /api/v1 for AI plugins, /api/v2 for modern apps. Pro: 1,000 req/hour, Team: 10,000 req/hour.
How do I get an API key?
/profil > API tab. Pro membership required. You can regenerate if lost.
Zapier / Make.com integration?
Official Zapier app coming soon. For now, use webhooks and REST API.
About
Who built KolayDönüştür?
2026 startup from Turkey. Mission: make file processing easy, fast and free for everyone worldwide.
Why offer free tools?
Basic tools stay free forever. Revenue from Pro subscriptions. No forced signups, no dark patterns.
Partnership / advertising contact?
Press / media contact?
Couldn't find what you're looking for?
Our support team typically responds within a few hours.