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Most asked questions
Getting Started
Is KolayDönüştür completely free?
All 535+ tools are free without registration. Free plan: 5 conversions/day, 100 MB max file. Pro is only for unlimited use, AI Pro models and priority processing.
Do I need to register?
No. All basic tools work without an account. Registration is optional, only for saving history or Pro upgrade.
Which file formats are supported?
Image: JPG, PNG, WEBP, GIF, SVG, HEIC, BMP. Video: MP4, AVI, MOV, WEBM, MKV, WMV. Audio: MP3, WAV, OGG, FLAC, AAC, M4A. PDF: all standard PDFs. Document: DOCX, XLSX, PPTX, RTF, HTML, Markdown.
Can I use it on mobile?
Yes. Works smoothly on all modern browsers and mobile devices. HEIC→JPG conversion is especially optimized for iPhone users.
Can I convert multiple files at once?
Yes. /arac/toplu-islem batch tool processes 50+ images at once. Free: 5 files, Pro: unlimited.
What if I encounter a problem?
Use /destek or email [email protected]. Pro users get priority support.
Billing & Pro
How do I upgrade to Pro?
After registering, go to /fiyatlandirma, select Pro and complete secure PayTR payment. Account is upgraded instantly.
Is payment secure?
All payments via PayTR with 256-bit SSL. Card details never stored on our servers.
Can I get an invoice?
Yes. During checkout, choose individual or corporate billing. Corporate requires tax ID.
Can I cancel anytime?
Yes. /profil > Subscription tab anytime. After canceling, Pro stays until end of period.
How much do I save with yearly?
Yearly = 2 months free — ₺1,488 instead of ₺1,788 (~17% savings).
How does the 14-day free trial work?
Every new user gets 14 days free Pro trial. Full Pro access, no card needed.
Security & Privacy
Are my files safe?
Most image, PDF and audio tools run entirely in your browser — files never leave your device. Only heavy operations like video conversion use our servers, deleted in 24h (Pro: 7 days).
What does 24-hour file storage mean?
Files uploaded to server kept 24h (Pro: 7 days), then permanently deleted. Only you can access during this period.
Do you share my data?
No third-party sharing. Files never accessed for advertising. KVKK & GDPR compliant.
What are my GDPR rights?
Access, correction, deletion and objection rights. Contact [email protected].
Where are your servers?
All servers in Turkey (Hetzner Helsinki + Istanbul DC). Data stays within Turkey.
AI Tools
Which AI models do you use?
9 LLMs: Cerebras, Groq, Mistral, Gemini, Cloudflare AI, OpenRouter (all free). fal.ai only as last resort. Image: Pollinations → CF → HuggingFace → fal chain.
What is AI Smart Tool Suggester?
Drop a file on homepage, AI analyzes type/size and recommends best tool. e.g. 5MB+ PDF → "Compress PDF" recommended.
How does PDF Chat work?
Upload PDF, AI processes and indexes content. Then ask any question — AI finds relevant pages and answers.
Are AI features paid?
Most AI features run free (free LLMs). Only high-volume/high-quality requests are Pro.
API & Integration
Is there API access?
Yes. /api/v1 for ChatGPT plugin, /api/v2 for modern apps. Pro: 1,000 req/hour, Team: 10,000 req/hour.
How do I get an API key?
/profil > API tab. Pro membership required. You can regenerate if lost.
Zapier / Make.com integration?
Official Zapier app coming soon. For now, use webhooks and REST API.
About
Who built KolayDönüştür?
2026 startup from Turkey. Mission: make file processing easy, fast and free for everyone worldwide.
Why offer free tools?
Basic tools stay free forever. Revenue from Pro subscriptions. No forced signups, no dark patterns.
Partnership / advertising contact?
Press / media contact?
Couldn't find what you're looking for?
Our support team typically responds within a few hours.